Vision Airlines Inc. and its affiliates (“Vision”) are committed to protecting the personal data they
receive from their customers. In order to better protect your privacy we have provided this
privacy policy (“Privacy Policy”) which sets forth our practices regarding the information that is
gathered on this website and the manner in which this information is used. Any user of this site
is responsible for periodically reviewing the terms and conditions of the Privacy Policy. Vision
reserves the right to modify the Privacy Policy at any time without prior notice and any such
changes will apply to all information collected by Vision, including information collected prior to
the modification of the Privacy Policy. Any use of this website (“Site”) constitutes an acceptance
of the terms and conditions of the Privacy Policy. The Site may contain links to other websites.
Vision, is not responsible for the privacy practice or content of other websites: the Privacy
Policy only applies to the Site.
What information is collected?
If you make a purchase, reservation, create a user profile or rewards account, and/or perform
any other functions using the Site (“Transaction”) you will be asked to provide information
required to complete the Transaction. This information may include, but is not limited to, the
names and personal information of passengers, names and personal information of persons
making the Transaction, billing addresses, telephone numbers, user profile or customer rewards
numbers or passwords, credit card numbers, credit card expiration dates, credit card security
codes, e-mail address, names and personal information of you travel companions, passport or
drivers license numbers, contact information of third parties, and/or details pertaining to you
travel plans (“Personal Information’).
In order to help you navigate the Site, the Site uses and collects cookies. A cookie is a text file
that is stored on a user’s computer for record keeping, navigation, and advertising purposes.
The Site will only store session specific cookies which expire when you close your browser, on
a user’s computer. Additionally, information regarding the amount of time you spent on the Site,
your browser type and version, your operating system and platform, the Site pages you viewed.
Site access times, your Internet Protocol address, your hyperlink usage, the route you took to
access the Site, and other information pertaining to your use of the Site may be collected (“Site
Use Information”).
Is information collected from children?
This Site is a general audience site and Vision, does not knowingly collect personally
identifiable information from children under the age of 13 without verifiable parental consent.
However, due to the nature of the services provided by the Site, personal information may be
collected without requiring the user to disclose his or her age. If you are under the age of 13,
please do not provide personally identifiable information of any kind whatsoever on the Site. If a
child provides us with personally identifiable information, a parent or guardian of that child may
contact us by sending an e-mail to: custservice@visionairlines.com, or by calling
1-877-635-9847 if they would like this information forwarded to them and/or deleted from our
records
How is the information collected used?
Vision will not sell or share any of the Personal Information it collects from Site users to third
parties. Vision may sell or share general statistics regarding Site use, cookies and/or data
collected from cookies and/or Site Use Information with third parties.
Vision uses Personal Information collected in conjunction with Transactions in order to complete
the Transactions requested and provide customer services. In order to tailor the Site to your
needs Vision uses cookies and other Site Use Information to assess problems with the Site,
direct users to promotions and/or web pages that may be of interest to the, track your Site
usage, and for other related purposes. Vision may store information it collects from the Site to
create a profile of a user’s preferences (“Profile”). A Profile may link a user’s Personal
Information to that user’s Site Use Information and past purchase history and preferences.
Vision will not link a user’s Personal Information with cookies it collects. Vision may use a
profile for administrative and/or marketing purposes. Vision will not share or sell your Profile to
third parties.
Vision may use e-mail addresses and mailing addresses it has collected to provide users with
notice of reservations, flight status information, changes in flight plans, rate confirmations,
special offers, new services, promotions, fare sales, available customer satisfaction surveys,
and/or other related information if a user no longer wishes to receive information from Vision
regarding promotions or fare sales via e-mail or U.S. Mail the user should send an e-mail to:
custservice@visionairlines.com or call Vision at 1-877-635-9847 and request to be removed
from Vision’s mailing and e-mail lists.
While Vision takes reasonable steps to safeguard and prevent unauthorized use of your
information, Vision is not responsible for the acts or omissions of anyone who gains
unauthorized access to your information. Vision makes no warranties, express, implied, or
otherwise, that it will prevent unauthorized access of your information.
IN NO EVENT SHALL VISION AIRLINES BE LIABLE FOR ANY DAMAGES (WHETHER
DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, SPECIAL, ECONOMIC, OR
OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A THIRD PARTY’S
UNAUTHORIZED ACCESS TO YOUR INFORMATION, REGARDLESS OF WHETHER SUCH
DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT, OR ANY OTHER THEORY
OF LIABILITY, EVEN IF VISION HAS BEEN GIVEN ACTUAL OR CONSTRUCTIVE NOTICE OF
THE POSSIBILITY OF DAMAGES.
To the extent permitted by law, Vision Airlines, Inc. may disclose personally identifiable
information to government authorities or third parties, pursuant to a subpoena, legal request, or
other legal process.
Does a Site user have a duty to provide accurate information?
In accordance with Vision’s privacy policy Vision request the user provide certain Personal
Information when it takes part in a Transaction on the Site. The user hereby agrees any
information he or she provides on the Site will be accurate and that he or she will not submit
false or misleading information.
Can I update my Personal Information?
Upon request Vision will provide Site users with an opportunity to view Personal information
collected and stored by Vision. If a user’s Personal Information has changed or is inaccurate
Vision will correct that user’s Personal Information collected and stored by Vision the user
should send an email to: custservice@visionairlines.com, or call Vision at 1-877-635-9847.
